On-site installation
and subsequent testing to optimize usage.

Doorsecure has a team of highly trained and certified electrical engineers responsible for the installation of both software and hardware. Thanks to our extensive experience with both small and large-scale projects, we are a reliable partner. Continuous communication between our R&D department and electrical engineers ensures that challenges during installations are immediately documented and fed back, leading to continuous improvements and standardized, easy-to-follow installation protocols.

We see the installation process not only as a way to make our products and services operational but also as an opportunity for our technicians and those of our partners to get to know each other thoroughly. This promotes short, efficient communication lines between the various teams, which is crucial for successful collaboration. Our products perform excellently on their own but also excel when integrated into other systems. One of our specialties is seamless integration with other systems via APIs.

The necessity of collaboration between different disciplines makes it essential that communication lines remain short. This is further enhanced by the close cooperation between our electrical engineers, who carry out the installations, and our R&D department. This synergy ensures continuous improvements, both in product functionality and installation ease.

Our partners have the freedom to choose whether they want to carry out the installation themselves with their own technicians or have it done by our electrical engineers. When they choose self-installation, we offer remote support, which not only saves costs but also provides the technicians with a solid foundation of knowledge about our products. This enables them to make optimal use of all functions and promotes a sustainable collaboration where we provide continuous support.

Even when our technicians perform the installation, we share our knowledge with the partners to ensure maximum ease of use and a long-term collaboration. Thanks to the experience we have built up over the years and the close cooperation with our R&D department, we continue to optimize our products and installations. Additionally, we use advanced technological tools, such as instructional videos and software, to provide effective remote support and guide processes.